🧰 Technical Support
Having issues with the WAVS Desktop App or downloads? Here you’ll find fixes for common errors, installation problems, and sync issues across different DAWs.
General Support
See all articlesHow do I install preset files?
Importing Analog Lab Presets:Â
Run Analog Lab as an Administrator
Open the menu on the top left
Click 'Import' and ...
Desktop App & Plugin
See all articlesHow do I drag and drop samples from the plugin into my DAW?
Before dragging the sample into your project, make sure it’s both downloaded and synced to your computer. To confirm ...
Why aren’t my samples playing in time with my project?
To have samples play in sync with your DAW, follow these steps:
Click the Time Sync button at the bottom of the play...
How do I change the audio output in the WAVS Desktop App?
To change the output device in the desktop app, click the Settings icon in the top right, then open Audio Settings an...
The WAVS desktop app isn’t showing up in my computer, what should I do?
1) Re‑run the installer and ensure both the App and Bridge plugin are installed.2) On Windows, verify the App is in S...
How do I preview samples in key or change key/tempo before downloading?
Enable Tempo Sync to preview at your project tempo. Downloading with Tempo Sync enabled converts the file to that BPM...
How do I drag samples from the app into my DAW?
After downloading a sample, a purple Syncing button will appear on the bottom-right of the app. Once syncing is compl...